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Privacy Policy

When purchases are made with Blades Canada Cutlery Corp. (Blades Canada) at our online and retail store, we collect the Personal Information you give us in order to fulfill your orders. Blades Canada is committed to protecting your Personal Information that we obtain through your customer relationship with us. This Notice highlights how Blades Canada collects, uses and discloses your Personal Information to service you.

Why we collect Personal Information and how it is used
The Personal Information we collect from you includes your:
     ● Name;
     ● Physical address;
     ● E-mail address;
     ● Phone number;
     ● Payment information; and
     ● Paypal customer information.

Personal information of a gift recipient will also be collected when fulfilling a gift order.
This information is used to:
     ● Process payments;
     ● Arrange deliveries;
     ● Complete returns; and
     ● Fulfill gift orders.

The accuracy of the information we collect and use reflects the information provided to us by you. If you would like to update or correct your Personal Information, please contact us by using the information provided below.

When browsing our online store, your IP (Internet protocol) address is collected to help us monitor website activity. Cookies are also used to allow our website to recognize you and remember certain information about how you use our website (for example, remember the items in your shopping cart). You may choose to be notified of our cookies or turn off the use of our cookies through your web browser. Please note that cookies need to be enabled to take advantage of all our website’s features. If you choose to turn off all cookies, you can still place orders over the phone with us by calling 604-875-1867.

Your consent
Blades Canada obtains your consent to collect, use or disclose your Personal Information, except as otherwise permitted by law. By providing your information to Blades Canada, we imply that you consent to us collecting and using your Personal Information for the purposes outlined above. If Personal Information is collected for purposes other than those outlined above, your consent will be obtained before or at the time the information is collected or as otherwise permitted by applicable law.

Blades Canada uses and discloses your Personal Information for the purposes for which it was collected as outlined above. We may disclose your Personal Information if we are required by law. We do not sell, trade, or rent Personal Information to other parties, except to third-party service providers that assist us in conducting our business, as described below.

Third-party service providers
To fulfill your orders, third-party service providers are used to assist us in operating our business and website, processing payments, and shipping orders. These service providers require us to provide to them with your Personal Information related to purchases to fulfill their services. Once you leave our website and are redirected to the third-party’s website, the collection, usage, and disclosure of your Personal Information is governed by that third-party’s privacy policies.

Note that Personal Information collected and used by service providers located in foreign jurisdictions are subject to that jurisdiction’s laws.

How we protect Personal Information
Your Personal Information is protected through a series of security control measures.

Access to Personal Information is restricted to a small number of staff that are trained in keeping your information confidential. Your personal information is stored behind secured networks.

We do not handle or retain credit card information on our site. Payments are handled by our payment processing provider, who is compliant with the Payment Card Industry Data Security Standard. While we do collect credit card information for phone orders only, your payment information is not kept on record. Our service providers are authorized to use your Personal Information only as necessary to provide their services to us to fulfill your orders. Their use of your Personal Information is governed by applicable privacy laws in their jurisdictions. For more information about our service providers located in foreign jurisdictions, please contact us by using the information provided below.

Access to your Personal Information and questions
You may access, update, correct, or delete your Personal Information that we have in our custody or control, or ask questions about our Personal Information-handling practices by emailing us at info@bladescanada.com or calling 604-875-1867. Should you request the deletion of your Personal Information, we may maintain your Personal Information related to order transactions for up to 6 months from your order date in case of payment disputes.

Changes to this Privacy Notice
We reserve the right to modify our Privacy Notice at any time. Changes are effective immediately upon their posting on the website.

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